Our mission is to be the most essential automotive and industrial paint supplier for Northern California businesses. How we pursue that mission is influenced by a set of core values - the standards that guide interactions with fellow Downing team members, the principles that direct how we service our customers, the ideals that drive what we do and how we do it. Many of our values were put into practice at Downing some time ago; others reflect ambitions as our company grows. All of them are what we strive to achieve every day.

Excellence:
We are committed to winning with integrity. We know leadership is hard won and should never be taken for granted. We aspire to flawless execution and don't take shortcuts on quality. We seek the best talent and promote its development. We are flexible and learn from our mistakes

Innovation:
We thrive on creativity and ingenuity. We seek the innovations and ideas that can change everything. We anticipate market trends and move quickly to embrace them. We are not afraid to take informed, responsible risk.

Customer Fixation:
We respect our customers above all else and never forget that they come to us by choice. We share a personal responsibility to maintain our customers' loyalty and trust. We listen and respond to our customers and seek to exceed their expectations.

Teamwork:
We treat one another with respect and communicate openly. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organization. We appreciate the value of multiple perspectives and diverse expertise.

Community:
We share an infectious sense of mission to make an impact on and empower our customers in ways never before possible. We are committed to serving our industry and our own communities.

Fun:
We believe humor is essential to success. We don't take ourselves too seriously. We celebrate achievement. We laugh.